The new ticket office at Colindale Station is now open but passengers are still unable to catch buses from outside it reports David Floyd

A bus stop closed with a line of cones with cars driving alongside it — The closed bus stop – (Credit – @beyondbamboo)

Tube passengers are calling for action from TfL to enable them to catch buses from outside a much heralded revamped station.

The new ticket hall at Colindale Station on the Northern Line was opened in December following nearly two years of upgrade work to deliver step free access and additional capacity, which included the station being completely closed for six months in 2024.

However, passengers needing to catch the 204 and 303 buses from outside the station have been unable to do so since the works began in early 2024 and are still unable to while remaining works are completed.

While 125 bus stops close to the station, residents who want to catch the 204 and 303 are forced to walk a significant distance to the nearest stop.

Colindale resident Fiona Cameron told Barnet Post: “I get a tube back home at 11pm. Where I would normally get off at Colindale with my friends, I now have to get off at Burnt Oak and wait for the 204 bus, because getting off at Colindale tube means crossing two roads and walking down to near Ajax Avenue for the 204 and 303 bus stop.”

She adds: “This is dark, wet, cold and dangerous as cars regularly speed along this bend and the pavement is crumbling and narrow. In the cold winter snap we have at the moment there is frost and ice which makes slipping a high probability.”

Echoing these concerns in an email to TfL seen by Barnet Post, Joan Roselie, chairperson of Grahame Park The Strands Resident Association said: “For nearly 22 months passengers arriving at Colindale Station have been forced to cross multiple roads, navigate uneven paving, descend a steep hill and walk through roadworks to reach the nearest bus stop. Many residents describe this route as unsafe, especially at night or in poor weather.”

She adds: “TfL has not demonstrated that it designed a functioning temporary interchange. This is a serious failure of planning.”

Barnet Post contacted TfL to ask when the closed stop would reopen and why alternative arrangements could not be made for passengers to catch their buses outside the station.

A TfL spokesperson said: “We’re determined to ensure that everyone in London can travel safely and easily and as part of our major upgrade work at Colindale Tube station, we made temporary changes to bus stops in the area. While the new ticket hall and lifts are now open, the temporary bus stop arrangements will remain in place while we complete the final work on the station.”

They added: “We’re sorry for any disruption caused by the changes and are planning to reinstate the bus stop outside the station by mid 2026.”

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