Two Rivers Care Home in Long Lane remains in special measures

Two Rivers Care Home, Finchley (credit Google)

A Finchley care home is set to face regulatory action after it was again rated ‘inadequate’ following an inspection.

The Care Quality Commission (CQC) will keep Two Rivers Care Home in special measures, following an inspection in February and March which failed to find improvements.

As a result, CQC is also taking further regulatory action.

Run by Suncare Recovery Limited, Two Rivers Care Home is registered both as a residential care home and domiciliary care service. It provides personal care for up to eight people in the residential home, while the domiciliary care service is now dormant. The service is specifically designed to support autistic Asian women and Asian women with a learning disability.

A CQC spokesperson said: “Inspectors found leaders had failed to address the culture found at CQC’s previous inspection in 2023, in which people’s individual needs, preferences, and goals weren’t always considered in their care.

“Staff were still unnecessarily restricting people in ways that could infringe on their human rights and inspectors found only marginal improvements had been made.

“The service has again been rated inadequate overall.”

The report will be published on CQC’s website on 11th July.

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