Move to reduce Capita’s role in council services agreed
10 December, 2021 12:00 am
2 Min Read
Five services will be brought back in-house by 2023 By Simon Allin, Local Democracy Reporter
Capita has been running a number of Barnet Council services since 2013
Councillors in Barnet have finalised plans to bring five more services that were previously outsourced to Capita back under the town hall’s control.
Highways, recruitment, regeneration, procurement and regulatory services will all be handed back to the council by 2023.
A report presented to the town hall’s policy and resources committee on Thursday claimed returning the services would be “affordable” and would not “result in additional costs to the council in delivering those services”.
Barnet Council signed two major contracts with Capita in 2013, handing over a range of key local services to the outsourcing giant in a move designed to save money.
Four services, including finance and strategic human resources, have already been brought back in-house, while management of pensions was handed from Capita to the West Yorkshire Pension Fund in 2020 after The Pensions Regulator fined the local authority for poor data management and collection.
Capita will keep hold of six services: IT, customer services, revenues and benefits, land charges, building control, and planning and development control. Four more services will stay with Capita for one or two years pending a further review of the contracts.
Members of the policy and resources committee unanimously backed the report during Thursday’s meeting. It will now be sent to full council, which is expected to approve the insourcing plans.
In a statement issued in November, a joint spokesperson for Barnet Council and Capita said the services had been reviewed “to ensure that they continue to deliver the best possible service for people in Barnet”.
The spokesperson added that the council was “committed, with the support of its service partners, to delivering top-quality services that make the borough a better place to live, work and study for all”.
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